🔒 Privacy Policy
Last updated: February 2026
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
Account Information: Email address, display name, and preferences you provide during registration.
Location Data: Real-time location to show nearby landmarks and verify visits for gamification. Location is only accessed when the app is in use or when "Pocket Mode" is enabled.
Usage Data: Stories listened to, landmarks visited, and app interactions to improve your experience.
How We Use Your Information
- To provide and personalize the service
- To generate relevant stories based on your location
- To award coins and badges for visiting landmarks
- To improve our AI-generated content
- To send important updates about the service
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers (cloud hosting, AI services) to operate the app
- Law enforcement if required by law
- Anonymized, aggregated statistics for research
Third-Party Services
We use the following third-party services:
- Google Places API for landmark data
- OpenAI for story generation and text-to-speech
- These services have their own privacy policies
Data Security
We implement industry-standard security measures including:
- Encrypted data transmission (HTTPS)
- Secure password storage (hashing)
- Regular security audits
Your Rights
You have the right to:
- Access your personal data
- Delete your account and data
- Opt-out of non-essential communications
Data Retention
We retain your data while your account is active. If you delete your account, we will remove your personal data within 30 days, except where required by law.
Age Requirements
Urban Tales is not intended for users under 16 years of age. We do not knowingly collect information from children under 16. If you are under 16, please do not use the app or provide any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
support@urbantales.net
Or use our Contact Form.